Privacy Policy for Chicken Road India
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Table of contents
- Information We Collect
- How We Use Your Information
- Data Sharing and Disclosure
- Your Rights as a Data Principal in India
- Data Security
- Cookies and Tracking Technologies
Welcome to Chicken Road India. We are committed to protecting the privacy of our users in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our mobile application, or engage with our gaming services (collectively, the "Services").
This Policy is designed to be compliant with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA). By using our Services, you signify your understanding of the terms outlined in this Privacy Policy. We encourage you to read this Policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect various types of information in connection with the Services, including:
Personal Data You Provide Directly:
- Account Registration Information: When you create an account to play Chicken Road India, we may collect information such as your name, email address, chosen username, password, and date of birth (for age verification purposes, to ensure compliance with legal age requirements for gaming in India).
- Contact Information: If you contact us for support or other inquiries, we will collect your name, email address, and the content of your communication.
- Profile Information: You may choose to provide additional information for your user profile, such as a profile picture or other details relevant to your gaming experience.
- Transaction Information: If our Services involve purchases (e.g., in-game items or subscriptions), we, or our third-party payment processors, may collect information necessary to process your transactions. This may include the type of payment method used and transaction IDs. We do not directly store sensitive financial details like full credit card numbers; these are typically handled by secure payment gateways.
Information Collected Automatically (Usage and Technical Data):
- Device Information: We may automatically collect information about the device you use to access our Services, including your IP address, device type, operating system, browser type, unique device identifiers (like IMEI for mobile devices where applicable and legally permissible), and mobile network information.
- Usage Data: We collect information about your interactions with our Services, such as your game progress, scores, achievements, in-game purchases, the features you use, the time and duration of your activities, and other gameplay statistics.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities and preferences. Cookies help us operate our Services, remember your settings, understand how you use our Services, and personalize your experience, including any advertisements shown (with your consent where required). You can learn more about our use of cookies in Section 9.
How We Use Your Information
We use the information we collect for various purposes, primarily:
- To Provide and Manage the Services: To create and manage your account, enable you to play Chicken Road India, facilitate in-game purchases, and ensure the overall functionality of our Services.
- To Personalize Your Experience: To tailor content, game offers, and recommendations to your interests and preferences.
- To Communicate With You: To respond to your inquiries, provide customer support, send you important notices about the Services (such as updates to our terms or policies), and, with your explicit consent, send you promotional materials or marketing communications about new games, features, or special offers.
- To Process Transactions: To facilitate any in-game purchases or other transactions you initiate.
- For Analytics and Service Improvement: To analyze trends, monitor the usage of our Services, gather demographic information, and improve the design, functionality, and user experience of Chicken Road India.
- To Ensure Security and Prevent Fraud: To protect the security and integrity of our Services, detect and prevent fraudulent or unauthorized activity, and enforce our terms and conditions.
- To Comply with Legal Obligations: To comply with applicable Indian laws and regulations, respond to lawful requests from government authorities, and protect our legal rights.
Data Sharing and Disclosure
We do not sell your personal data to third parties for their marketing purposes without your explicit consent. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as cloud hosting, payment processing, data analytics, customer support, and marketing assistance. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation (e.g., a court order or request from Indian law enforcement agencies), protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users of the Services or the public, or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal data may be transferred as part of the transaction. We will notify you of any such transfer and any changes to this Privacy Policy.
- With Your Consent: We may share your information with other third parties with your prior consent.
Your Rights as a Data Principal in India
Under the DPDPA, you have certain rights regarding your personal data. These include:
- Right to Access: You have the right to obtain information about your personal data that we process, including a summary of the data and the processing activities.
- Right to Correction and Erasure: You have the right to request the correction of inaccurate or incomplete personal data and the erasure of your personal data when it is no longer necessary for the purpose for which it was collected, or if you withdraw consent (where consent is the legal basis).
- Right to Grievance Redressal: You have the right to have your grievances addressed regarding the processing of your personal data.
- Right to Nominate: You have the right to nominate another individual who can exercise your rights in the event of your death or incapacity.
You can typically exercise these rights by accessing your account settings within the Services or by contacting us through the channels specified in Section 14. We will respond to your requests in accordance with applicable law.
Data Security
We implement reasonable technical and organizational security measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures may include encryption, access controls, and secure server environments. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit websites. We use cookies and similar technologies (like web beacons or pixels) for several purposes:
- Essential Operations: To enable core site functionality, such as keeping you logged in.
- Preferences: To remember your settings and preferences.
- Analytics: To help us understand how you interact with our Services, which features are most popular, and to improve our Services.
- Personalization/Advertising: With your consent, to deliver personalized content or advertisements that may be relevant to your interests.
You can typically manage your cookie preferences through your browser settings. Many browsers allow you to block or delete cookies. You may also be presented with a cookie consent banner on our website to manage your preferences for non-essential cookies.
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